Target the correct user profiles to enable first call resolution for your employees.
A seamless architecture allows you to access agents anywhere in the world.
Automated Call Distribution (ACD)
Skills- based routing
Intuitive reporting and dashboards
Interactive Voice Response (IVR)
Web-based agent desktop
A messaging, meeting and phone enabled platform that is transforming interaction.
Intuitive messaging and file sharing
Open API for 3rd party apps
Secure and encrypted
CHOOSE DEPLOYMENT OPTIONS
Cameo Global’s cloud service supports the full suite of Cisco UC/Contact Center applications in a scalable, secure, and affordable package.Go Cloud
Cameo’s complete services offering includes a pre-sales engineer, implementation, optimization and 24/7 Day 2 managed services.Go Premise
You own the equipment (Capex) and leverage Cameo’s experts to run and manage your system (Opex).Go Private Cloud
What are some of the benefits of Cisco collaboration
for your business?
• Integrate your all your communication platforms to allow people to connect anytime, anywhere
• Increase productivity by making it easier to work virtually and naturally across all channels
• Increase employee satisfaction and flexibility
• Faster access to knowledge and internal experts
Contact one of our knowledgeable advisers
to learn more about options and benefits.
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