1

The Role of the Contact Center Partner

This blog entry is a from a recent interview and article I conducted with Sheila McGee-Smith, a communications industry analyst. “The Role of the Contact Center Partner, Customers Dependent on You Like Never Before”. It’s officially autumn, a typical chilly morning in my office in New Hampshire. Coffee in hand, I glance through my morning…

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

Cameo Global’s strong growth fuels new promotions

PLEASANTON, Calif. – August 24, 2017 – Cameo Global, an international collaboration solutions provider and world leader in Cisco customer care technologies announces strategic appointments to our global leadership team to support the accelerated growth of our fastest growing division, Cameo Solutions (CSI). As part of this record expansion, Ed McCrossen has been promoted to…

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

Cameo Global announces the release of CloudBlu™ v11.5

PLEASANTON, Calif. – June 28, 2017 – Cameo Global, an international collaboration solutions provider and world leader in Cisco customer care technologies, today announced the general availability of version 11.5 of their market leading CloudBlu™ customer care solution, a Cisco certified Hosted Collaboration Solution (HCS).  The new functionality and services included in this release are…

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

Cameo Global added to Visa’s PCI/DSS Service Provider Registry

PLEASANTON, Calif. – June 1, 2017 – Cameo Global, an international collaboration solutions provider and world leader in Cisco Cloud Services today announced that they have been added to Visa’s registry for PCI and DSS compliance, validating their ability to securely support critical customer data transactions. As part of the certification requirements, Cameo completes an…

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

5 Reasons to Move to a Cloud Contact Center

More contact centers are moving to the cloud now than ever before. Cloud contact centers make day-to-day operations run smoother, easier, and ultimately reduces cost. Shifting business to the cloud is usually a company wide process, and when your operation makes the switch to cloud based systems—that most businesses will by 2020—make sure your contact…

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

Growing Staff Triggers Relocation of Cameo Global’s Ohio Operations

CINCINNATI, OH – December 5, 2016 – Cameo Global, an international collaboration solutions provider and a leader in Cisco customer care, is moving their Cincinnati office to a new regional hub. The new location at 9078 Union Centre Blvd. in West Chester, Ohio will support Cameo’s increasing sales, operations, and support staff.

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

Cameo Global Receives Multiple Awards at Cisco’s 2016 Contact Center Summit

PLEASANTON, Calif. – October 7, 2016 – Cameo Global, an international collaboration solutions provider and a leader in Cisco customer care, has received two distinguished national awards at the annual Cisco Americas Customer Care Sales Summit that took place from September 28-29 in Phoenix, AZ. Cameo Global won the 2016 Cloud Contact Center Partner of the Year and the 2016 Best Competitive Contact Center Win awards, solidifying their position as a leader in Cisco contact center deployments and sales.

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

Cameo Global Attains PCI and HIPAA Compliance

Cameo Global awarded certificates of compliance after meeting rigorous standards audit. PLEASANTON, Calif. – August 3, 2016 – Cameo Global, an international collaboration solutions provider and world leader in Cisco architecture, today announced that they have achieved both Payment Card Industry (PCI) and  Health Insurance Portability and Accountability Act (HIPAA) compliance certification. With this new…

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1

Cameo Global wins N. America’s largest Cisco HCS for Contact Center solution

Large Healthcare provider tops a list of several strategic new clients migrating to CloudBluTM PLEASANTON, Calif. – June 30, 2016 – Cameo Global, a collaboration solutions provider, has been awarded the largest Cisco HCS for Contact Center contract in North America. Cameo Global’s CloudBluTM, a Cisco certified hosted collaboration and contact center solution built in…

Read More >
Share on Facebook0Tweet about this on TwitterShare on Google+0Share on LinkedIn2Email this to someone
1