Cameo Global Receives Multiple Awards at Cisco’s 2016 Contact Center Summit
Cameo Global wins two prestigious awards after a year of tremendous growth.
PLEASANTON, Calif. – October 7, 2016 – Cameo Global, an international collaboration solutions provider and a leader in Cisco customer care, has received two distinguished national awards at the annual Cisco Americas Customer Care Sales Summit that took place from September 28-29 in Phoenix, AZ. Cameo Global won the 2016 Cloud Contact Center Partner of the Year and the 2016 Best Competitive Contact Center Win awards, solidifying their position as a leader in Cisco contact center deployments and sales.
“These awards are a testament to our strong commitment to our customers and our talented team here at Cameo, we are thrilled with being recognized by Cisco for our achievements and are looking forward to continuing our mutual success,” says Ed McCrossen, Senior Vice President of Sales at Cameo Global. “We are seeing tremendous growth both in CloudBlu™ and traditional premise contact center deployments; customers see us as an extension of their business as we focus on delivering a powerful customer experience platform,” continues McCrossen.
Cameo won the prestigious 2016 Cloud Contact Center Partner of the Year award due to their tremendous growth in cloud sales bookings which are up over 600% year-over-year and are made up of a strong mix of new clients across many verticals, including health care, manufacturing and financials.
Additionally, Cameo won the 2016 Best Competitive Contact Center Win award which recognizes the Cisco partner who successfully beat out the competition for the best strategic new customer. Once fully deployed the customer will have over 5,000 international agents on CloudBlu™—Cameo’s cloud-based collaboration platform—in combination with traditional internal contact centers, outsourcers, and home agents.