Cameo Global Successfully Renews PCI Security Compliance

Cameo Global, an international collaboration solutions provider and industry leader in Cisco contact center solutions, is pleased to announce our successful recertification for PCI-DSS 3.2.1 compliance. The rigorous annual audit ensures Cameo is strictly adhering to Security industry best practices for protecting credit card and other critical customer information. The 3rd party compliance covers all…

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The Role of the Contact Center Partner

This blog entry is a from a recent interview and article I conducted with Sheila McGee-Smith, a communications industry analyst. “The Role of the Contact Center Partner, Customers Dependent on You Like Never Before”. It’s officially autumn, a typical chilly morning in my office in New Hampshire. Coffee in hand, I glance through my morning…

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