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Michigan State University Federal Credit Union chooses Cameo Solutions for Contact Center Managed Services

Cameo Managed Services, cloud contact center, monitoring services

PLEASANTON, Calif. – September 6, 2019 – Cameo Solutions, Inc., a wholly owned subsidiary of Cameo Global, Inc., has signed a long-term contract agreement with Michigan State University Federal Credit Union (MSUFCU) to provide contact center managed services to their workforce. By leveraging Cameo’s Network Operations Centers, MSUFCU contact center agents will have access to…

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Cameo Global Successfully Renews PCI Security Compliance

Cameo Global, an international collaboration solutions provider and industry leader in Cisco contact center solutions, is pleased to announce our successful recertification for PCI-DSS 3.2.1 compliance. The rigorous annual audit ensures Cameo is strictly adhering to Security industry best practices for protecting credit card and other critical customer information. The 3rd party compliance covers all…

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Cameo Awarded 2018 Nuance Growth Partner of the Year

PLEASANTON, Calif. – February 18, 2019 – Cameo Global, a leading collaboration solution provider, was recently awarded Nuance’s 2018 Growth Partner of the Year at the Nuance Partner Experience Summit held on February 7th, 2019 in Las Vegas.  The achievement was attributed to several high-profile joint customer wins which contributed to a record growth of…

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Large Insurance Provider chooses Cameo Solutions for Conversational IVR powered by Nuance

Cameo Global IVR AI

PLEASANTON, Calif. – December 18, 2018 – Cameo Solutions, a wholly owned subsidiary of Cameo Global, has been chosen to lead the implementation of Nuance’s market leading AI-powered Conversational IVR for one of the nation’s largest Healthcare Insurance Providers. Cameo was awarded this contract based on their ability to match the customer’s business metrics with…

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Cameo Global announces reseller partnership with Broadsoft

Broadsoft, Cisco, Contact Center, Cameo Global, HCS

PLEASANTON, Calif. – June 27, 2018, – Cameo Solutions, a wholly owned subsidiary of Cameo Global, has successfully completed the certification and reseller requirements with Broadsoft, a market leading Contact Center as a Service (CCaas) provider. Broadsoft, recently acquired by Cisco Systems, provides Cameo’s commercial and SMB clients a feature-rich contact center suite that can…

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Industry leader in Credit Card processing chooses Cameo Global for Cloud Voice and Contact Center

PLEASANTON, Calif. – March 7, 2018 – Cameo Global, Inc. has signed a multi-year subscription agreement with one of the nation’s leading providers of credit card processing services.  The deployment is for Cameo’s award winning CloudBlu™ voice and contact center solution. Cameo was awarded this contract based on our ability to align with the customer’s…

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Cameo Solutions Again Achieves Cisco Master Cloud Provider Certifications

PLEASANTON, Calif. – January 23, 2018 – Cameo Solutions, a wholly owned subsidiary of Cameo Global and an international collaboration solutions provider, today announced they have achieved recertification from Cisco as a Master Cloud and Managed Services Provider. This distinguished certification maintains Cameo as a premier Cisco Cloud Services partner and validates their ability to…

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The Role of the Contact Center Partner

This blog entry is a from a recent interview and article I conducted with Sheila McGee-Smith, a communications industry analyst. “The Role of the Contact Center Partner, Customers Dependent on You Like Never Before”. It’s officially autumn, a typical chilly morning in my office in New Hampshire. Coffee in hand, I glance through my morning…

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Cameo Global’s strong growth fuels new promotions

PLEASANTON, Calif. – August 24, 2017 – Cameo Global, an international collaboration solutions provider and world leader in Cisco customer care technologies announces strategic appointments to our global leadership team to support the accelerated growth of our fastest growing division, Cameo Solutions (CSI). As part of this record expansion, Ed McCrossen has been promoted to…

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