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Cameo Global announces the release of CloudBlu™ v11.5

PLEASANTON, Calif. – June 28, 2017 – Cameo Global, an international collaboration solutions provider and world leader in Cisco customer care technologies, today announced the general availability of version 11.5 of their market leading CloudBlu™ customer care solution, a Cisco certified Hosted Collaboration Solution (HCS).  The new functionality and services included in this release are…

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Cameo Global Receives Multiple Awards at Cisco’s 2016 Contact Center Summit

PLEASANTON, Calif. – October 7, 2016 – Cameo Global, an international collaboration solutions provider and a leader in Cisco customer care, has received two distinguished national awards at the annual Cisco Americas Customer Care Sales Summit that took place from September 28-29 in Phoenix, AZ. Cameo Global won the 2016 Cloud Contact Center Partner of the Year and the 2016 Best Competitive Contact Center Win awards, solidifying their position as a leader in Cisco contact center deployments and sales.

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Cameo Global Attains PCI and HIPAA Compliance

Cameo Global awarded certificates of compliance after meeting rigorous standards audit. PLEASANTON, Calif. – August 3, 2016 – Cameo Global, an international collaboration solutions provider and world leader in Cisco architecture, today announced that they have achieved both Payment Card Industry (PCI) and  Health Insurance Portability and Accountability Act (HIPAA) compliance certification. With this new…

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Cameo Global wins N. America’s largest Cisco HCS for Contact Center solution

Large Healthcare provider tops a list of several strategic new clients migrating to CloudBluTM PLEASANTON, Calif. – June 30, 2016 – Cameo Global, a collaboration solutions provider, has been awarded the largest Cisco HCS for Contact Center contract in North America. Cameo Global’s CloudBluTM, a Cisco certified hosted collaboration and contact center solution built in…

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Cameo Global to Provide Large Insurance Company With Voice & Contact Center Managed Services

PLEASANTON, CALIFORNIA FEBRUARY 09, 2016 Cameo Global, a collaboration solutions provider, has signed a long-term contract agreement with one of the largest insurance companies in the U.S. to provide voice and contact center managed services for their global workforce. By leveraging Cameo Global’s Network Operations Centers located in the US, Europe, and India, the insurance…

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Cameo Global Officially Sponsored the 7th Annual Hook and Ladder Run Benefiting the Livermore-Pleasanton Firefighters Foundation

Cameo Global launches philanthropic efforts with its nonprofit, Cameo Cares, community outreach program. PLEASANTON, CA – June 25, 2015 – Cameo Global announces its new philanthropic community outreach program, Cameo Cares. As business has been steadily and rapidly growing, Cameo Global believes that it is time to give back to surrounding global communities. In one of its…

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Cameo Global and Cisco Improve the Omni-channel Experience for Customers

PLEASANTON, CA – June 17, 2015 – Consumers today expect retailers to provide a consistent experience across all of their operating channels, including their mobile devices.  This “omni-channel” approach – where a customer can shop across channels the way they want – is quickly becoming an important differentiator between businesses. However, the omni-channel experience is not…

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