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OutboundCXTM brings an added level of functionality, integration, and reporting into your Cisco UCCX & UCCE solution.
Software Designed for Any Cisco Contact Center
Outbound Campaigns for Cisco UCCE, PCCE, UCCX, and HCS platforms
OutboundCXTM is specialized contact center software designed to successfully execute and manage outbound voice, email, and SMS campaigns from your Cisco contact center.
In today’s fast-paced digital world, it’s not enough for your contact center to passively wait for service requests or to only support voice calls....READ MORE
Powerful, easy-to-use omni-channel campaign management
OutboundCXTM lets you run purely outbound SMS campaigns from your Cisco UCCE...READ MORE
OutboundCXTM is one of the few contact center software applications that lets...READ MORE
Real-time Agent Analytics
Track your agent’s productivity in real-time. With OutboundCXTM supervisors have the...READ MORE
DNC List Segmentation
Integrate numerous do not call lists into your outbound contact center campaign, ...READ MORE
Integrate Cameo Global’s purpose-built middleware and connect...READ MORE
OutboundCXTM is built to run in unison with Cisco Finesse for UCCE and UCCX. Cisco...READ MORE
OutboundCXTM integrates with Cameo Global’s proprietary DetectCXTM, an intelligent...READ MORE
OutboundCXTM is browser based so your campaigns can run on a lighter platform, while...READ MORE
High performance reporting software for complex contact centers
• Smarter management with applied analytics for actionable insights
• Analyze customer data throughout the agent’s interaction
• Split-test campaigns and zero-in on the most impactful campaign strategy
• Gain visibility and drive bottom line growth