Broadsoft, Cisco, Contact Center, Cameo Global, HCS

Cameo Global announces reseller partnership with Broadsoft

PLEASANTON, Calif. – June 27, 2018, – Cameo Solutions, a wholly owned subsidiary of Cameo Global, has successfully completed the certification and reseller requirements with Broadsoft, a market leading Contact Center as a Service (CCaas) provider. Broadsoft, recently acquired by Cisco Systems, provides Cameo’s commercial and SMB clients a feature-rich contact center suite that can be deployed globally, complementing Cameo’s award winning CloudBlu™, Cisco Hosted Collaboration Solution (HCS).

By adding Broadsoft to its portfolio of cloud solutions, Cameo, a Cisco certified and premier ATP Contact Center partner, is well positioned to provide all of our customers an extensive set of cloud or premise-based contact center solutions which best meet their business requirements. The Broadsoft solution is a true ACD, and provides omni-channels, WFO, outbound, analytics and an industry-leading CRM integration, all of which can be delivered as a suite of applications or ala-carte for customers with unique requirements. As the shift to cloud continues to accelerate, Cameo now has a compelling set of solutions for all sizes of customers delivered in a secure and reliable cloud subscription service.

Tim Brannock, CMO of Cameo Solutions said, “We are excited about the capabilities and flexibility the Broadsoft solution will bring to our customers, especially to our growing commercial/SMB markets. We have always been agnostic on the customers’ preferred consumption model; by offering Broadsoft along with CloudBlu™ we now have a full complement of Cloud, Premise and Hybrid solutions across the entire spectrum of customer size, feature set, geography and complexity.”

Cameo Global added to Visa’s PCI/DSS Service Provider Registry

PLEASANTON, Calif. – June 1, 2017 – Cameo Global, an international collaboration solutions provider and world leader in Cisco Cloud Services today announced that they have been added to Visa’s registry for PCI and DSS compliance, validating their ability to securely support critical customer data transactions. As part of the certification requirements, Cameo completes an annual PCI/DSS security audit delivered by a Qualified Security Assessor (QSA) and has meet all applicable Visa program requirements.

“Since we launched our Cisco Certified CloudBlu™ service back in 2013, one of the key pillars of overall customer experience offering is maintaining the highest levels of security,” says Tim Brannock, Chief Marketing Officer at Cameo Global. “Our customers are demanding their cloud services providers exceed the minimum level of security support, we excel not just by adhering to industry standards but by architecting isolated cloud deployments so that our customers have peace of mind their data is not being exposed.”

Cameo’s CloudBlu™ is a highly scalable Cisco’s HCS hosted collaboration and contact center platform. This solution delivers a full suite of powerful voice and customer care applications that provide our clients a broad set of tools that enhance their ability to deliver superior customer service.